Consumer rights
An interior designer took the money and vanished
The client recovered ₽299,850.
AI · Legaltech · Product design
Iskmaker
A legal service built around an AI assistant: people describe their situation in plain words, the assistant identifies the service they need and hands the case to a lawyer.
iskmaker.ru ↗
Live in production
The task
People don't know legal terminology and can't tell which service they need. A plain price list scares them off, and a blank “describe your request” form stays empty.
The idea
A conversation instead of a form. The client describes the situation in everyday words, the AI assistant qualifies the request, names the service and passes the case to a lawyer with the context already gathered.
Delivered
- Site structure & UX
- Interface design
- AI assistant & dialogue script
- Case & pricing pages
- Reviews & trust section
- Support through launch
500+
legal problems resolved in the service's first year
from ₽999
entry price — a document instead of a paid hour of consulting
15 years
of legal practice behind the founder of the service
24 services
from divorce and child support to disputes with banks and utilities
AI assistant
A conversation, not a contact form
The assistant asks one question at a time, matches the right service, and says plainly that it is not a lawyer — the final assessment comes from a specialist. That honesty is what makes automation acceptable in a sensitive field.
Client cases
Stories instead of service names
Every case is written as a story with an outcome. Visitors recognise themselves in those faster than in a list of legal terms.
Insurance
Paid off her mortgage early — the insurer refused a refund
Part of the premium returned.
Credit disputes
Debt collectors sued over a 13-year-old loan
A defence built on the statute of limitations.
Child support
A father in arrears tried to reduce his payments
An ex-spouse with ₽500,000 in debt.
Inheritance
A young man missed the deadline to claim his inheritance
The deadline reinstated in court.
Debt recovery
A borrower kept dodging repayment
Recovery carried through to the end.
Screens
Mobile
Built for the phone first
Most visitors arrive from a phone in the middle of a problem. The chat, the founder's note and the confirmation screen all had to work at 390 px with one thumb.
